New employees start here

Welcome to the Mana Recovery team

Everything you sign happens online before day one, so your first day can be about people instead of paperwork. Here is the whole thing.

Before your first day

Five steps, in this order. The last one is optional.

  1. 1.Log in to your Mana Recovery email

    A few days before you start, HR emails your personal address with a link and a password for your new Mana Recovery email account. Open it and sign in. Everything else comes to that new inbox, so do this one first.

  2. 2.Sign your onboarding packets

    Waiting in your new inbox is an invitation to sign your onboarding paperwork. There are five packets and each one hands you to the next, so start at the top and keep going. It is all signed electronically from a phone, tablet, or computer. Plan on finishing before your start date.

    What is in the five packets
    • Pre-Arrival: your contact details, emergency contact, and photo uploads of your driver's license and current proof of insurance.
    • Packet A: core workplace policies.
    • Packet B: conduct expectations and the code of ethics.
    • Packet C: flu shot and hepatitis B attestations. Vaccines are optional and you can decline them in the packet.
    • Packet D: employee handbook, progressive discipline, and your job description. Contractors sign the Contractor packet instead.

  3. 3.Sign in to My HR account

    Once your Mana Recovery email is working, you can sign in here with it. My HR account is where your paperwork, trainings, and records live, and where you can check what is still outstanding. Use your Mana Recovery address, not a personal account.

    Go to My HR account

  4. 4.Set aside what to bring on day one

    • Government issued photo ID (driver's license, state ID, or passport)
    • Any professional licenses or certifications (clinical licenses, peer support, CPR / First Aid, and similar)
    • Driver's license and current proof of insurance, required of every hire whether or not you drive for work

    The Pre-Arrival packet lets you photograph these with your phone and upload them ahead of time. Bring the physical documents anyway so we can verify the originals and fix anything that did not come through.

    Taxes and pay are handled online, so there is nothing to bring. A few days after you finish your packets, our payroll system emails your Mana Recovery inbox with a link to set up your direct deposit and fill out your tax forms. Nothing to download or print.

  5. 5.Get a head start on your trainings (optional)

    This one is optional, but if you would like to get ahead you can start your assigned training modules before day one. Your trainings are already picked out based on your role, and anything you finish early is less to do in your first weeks.

    One thing to know first: the training portal only works when you are signed in with your Mana Recovery email. Log in to that account (step 1) before you open the portal, or your trainings will not load.

    Open the Staff Training portal

Your first day

What happens

  1. 1

    Review your paperwork together

    You and a company representative look over what you submitted, sort out anything that went wrong on the technical side, and answer questions that came up.

  2. 2

    Badge and photo

    You get a staff badge and we take your photo for the company website.

  3. 3

    Workspace, tour, and introductions

    See where you will work, walk the site, and meet people.

  4. 4

    Orientation with your supervisor

    Your role, your schedule, and how your first weeks will go. If your role uses a clinical records system, your account is set up today.

  5. 5

    Check that your accounts work

    Confirm you can sign in to your Mana Recovery email and My HR account. Most staff use their own computer or phone and there is no software to install. If your position requires a laptop and you would rather not use your own, the company can provide one.

  6. 6

    Start your training modules

    Your required trainings are already assigned based on your role. Begin working through them.

Payroll and benefits

Payroll and taxes are handled by our payroll system. You are set up when you are hired and will be contacted directly.

Health coverage is included at no cost to you if you work 20 or more hours per week. Adding a spouse or children, and the optional dental and vision plans, are paid by you. You choose what you want on the Pre-Arrival form, which lists the exact monthly costs, and HR confirms your coverage start date by email. Once you have your Mana Recovery login, your elections and rates are in My HR account.

If you did not get your invitation, or a link does not work, contact HR before your start date.

© 2026 Mana Recovery, LLC.